Remote Key Account Manager: Sustainability & Grocery Growth

Bunzl Distribution NA; Glendale (CA); Remote; USD 80,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with company-m

Paid time off

Annual bonus opportunity

Job summary

Bunzl's Earthwise division seeks a Key Account Manager to grow strategic grocery and distribution accounts across the United States. You will manage national relationships, drive revenue and profitability, and serve as the primary contact for assigned customers.

Travel nationwide is required to support reviews and industry events, with collaboration across Product, Design, Supply Chain, and Marketing to deliver sustainable, private label solutions.

Qualifications

• High school diploma or GED equivalent required.
• Bachelor's degree or equivalent combination strongly preferred.
• 5+ years of experience in strategic account management or related commercial roles.

Responsibilities

• Develop and execute strategic account plans to drive revenue growth, profitability, customer retention, and market share expansion.
• Build and maintain strong relationships with customer stakeholders at all levels of the organization.
• Serve as the primary customer contact and trusted business partner for assigned accounts.
• Identify opportunities to expand product offerings, increase penetration within existing accounts, and secure new business.
• Develop annual sales objectives, business plans, and growth initiatives aligned with company goals.
• Lead customer business reviews, strategic planning discussions, and long-term growth initiatives.
• Collaborate with Product Development, Design, Supply Chain, Operations, and Marketing to develop customer-specific solutions.
• Coordinate the development of private label programs, new product launches, and customer marketing initiatives.
• Ensure customer requirements, timelines, and expectations are communicated clearly and executed successfully across the organization.
• Resolve customer issues and identify proactive solutions that strengthen long-term partnerships.
• Act as the liaison between customers and internal functional teams to ensure outstanding execution and service.
• Solicit and secure new accounts for Earthwise within the Grocery and Distribution channels including banner extensions for current customers.
• Achieve assigned sales, margin, and profitability targets.
• Analyze sales performance, market trends, customer data, and competitive activity to identify risks and growth opportunities.
• Prepare forecasts, business updates, sales reports, and strategic recommendations for leadership.
• Negotiate pricing, contract terms, and program agreements that support both customer objectives and company profitability.
• Support accounts receivable management and partner with finance teams to address credit or collection issues when necessary.
• Maintain a strong understanding of Earthwise's value proposition, sustainability initiatives, product portfolio, and industry trends.
• Monitor competitive activity, emerging market opportunities, and customer business developments.
• Represent Earthwise at trade shows, customer events, industry conferences, and business meetings.
• Support company-led product, category, and strategic growth initiatives.
• Maintain accurate customer records, opportunities, forecasts, and account plans within the CRM system.
• Manage multiple priorities, projects, and customer initiatives simultaneously while meeting deadlines.

Skills

Strategic account management

National accounts

Sales

Business development

Relationship management

Cross-functional collaboration

Product knowledge

Travel readiness

Education

High school diploma or GED

Bachelor's degree or equivalent

Tools

CRM system

Job description

Bunzl's Earthwise division seeks a Key Account Manager to grow strategic grocery and distribution accounts across the United States. You will manage national relationships, drive revenue and profitability, and serve as the primary contact for assigned customers.

Travel nationwide is required to support reviews and industry events, with collaboration across Product, Design, Supply Chain, and Marketing to deliver sustainable, private label solutions.