Remote Key Account Manager – Restaurant Tech Growth

PAR Technology; Minnesota; On-site; USD 100,000 - 110,000; Full time

Job summary

PAR Technology Corporation in the United States is seeking an experienced Key Account Manager to own a portfolio of our most strategic restaurant technology customers. You will act as the quarterback across POS, Payments, Ordering and PAR Ops, coordinating internal teams from onboarding to renewal.

The ideal candidate excels at forecasting, remains calm under escalation, and turns difficult conversations into trusted partnerships while driving upsell across product lines.

Qualifications

• Bachelor's degree in marketing, business, or equivalent.
• 5+ years of experience in B2B enterprise software sales or account management.
• Restaurant/hospitality technology experience preferred.

Responsibilities

• Own the full commercial relationship for assigned accounts, including renewals and profitability.
• Build and maintain accurate sales forecasts using MEDDIC+U with CRM discipline.
• Develop, manage, and close upsell/cross-sell opportunities across PAR product lines.
• Own renewal timelines per documented process from discovery to pricing proposal.
• Monitor account health and intervene on issues that threaten renewal or expansion.
• Coordinate with Franchise Account Management to drive adoption at the franchisee level.
• Collaborate with Customer Success and Product teams to surface cross-sell opportunities.
• Maintain accurate CRM data and leverage call intelligence tools to support forecasting.

Skills

B2B enterprise software sales

Account management

Forecasting

CRM/Salesforce

Negotiation

Education

Bachelor's degree in marketing/business

Job description

PAR Technology Corporation in the United States is seeking an experienced Key Account Manager to own a portfolio of our most strategic restaurant technology customers. You will act as the quarterback across POS, Payments, Ordering and PAR Ops, coordinating internal teams from onboarding to renewal.

The ideal candidate excels at forecasting, remains calm under escalation, and turns difficult conversations into trusted partnerships while driving upsell across product lines.