Remote Strategic Key Account Manager – Restaurant Tech

PAR Technology; Pennsylvania; On-site; USD 100,000 - 110,000; Full time

Job summary

PAR Technology Corporation is seeking an experienced Key Account Manager to own major customer relationships in restaurant technology, coordinating across POS, Payments, Ordering, and PAR Ops from onboarding to renewal. The KAM acts as quarterback, forecaster, and diplomat during escalations.

Remote USA role with travel within US and Canada. Reports to the Sr. Manager, Corporate Accounts and drives strategic partnerships across key brands.

Qualifications

• Bachelor's degree in marketing, business, or equivalent.
• 5+ years of experience in B2B enterprise software sales or account management.
• Experience in restaurant/hospitality technology is highly preferred.

Responsibilities

• Own full commercial relationships for assigned accounts, incl. renewals and profitability.
• Build forecasts using MEDDIC+U framework with CRM hygiene for weekly pipeline reviews.
• Develop, manage, and close upsell and cross-sell opportunities across PAR's product lines.
• Own the renewal timeline for assigned accounts per PAR's renewal process, coordinating with teams.
• Monitor account health and address issues that risk renewals or expansion.
• Coordinate with Franchise Account Management to drive franchise-level adoption.
• Partner with Customer Success and product teams to surface cross-sell opportunities.
• Maintain accurate data across CRM and use Gong to support coaching and handoffs.
• Represent PAR at industry events and associations.

Skills

Enterprise software sales

Account management

Forecasting discipline

CRM process

Negotiation instincts

Restaurant technology knowledge

Cross-functional collaboration

Travel willingness

Education

Bachelor's degree in marketing, business, or equivalent

Tools

Salesforce

Gong

Job description

PAR Technology Corporation is seeking an experienced Key Account Manager to own major customer relationships in restaurant technology, coordinating across POS, Payments, Ordering, and PAR Ops from onboarding to renewal. The KAM acts as quarterback, forecaster, and diplomat during escalations.

Remote USA role with travel within US and Canada. Reports to the Sr. Manager, Corporate Accounts and drives strategic partnerships across key brands.