Remote K-12 SMB Account Executive

Amazon Inc.; Austin (TX); Remote; USD 69,000 - 121,000; Full time

Job summary

Amazon Business for Education is expanding its SMB K-12 education sales footprint. You will own a large portfolio of school accounts, drive adoption of Amazon Business tools, and advise districts on procurement best practices.

This role requires 3+ years in B2B sales, experience managing portfolios, and CRM proficiency. You will engage districts via calls, emails, and meetings, aiming to grow revenue while delivering excellent customer service. Based in Texas with a virtual location option.

Qualifications

• 3+ years of B2B sales/marketing or equivalent experience with Mid-Market and/or SMB customers, with a focus on customer acquisition and/or customer expansion.
• Experience owning a customer portfolio and building a sales pipeline across high-value existing accounts and delivering against territory growth quotas.
• Experience with sales CRM tools such as Salesforce or similar software, and intermediate-to-advanced experience with Excel and MS Office applications.

Responsibilities

• Own a large portfolio of K12 accounts in the SMB space. Solve customer needs at scale through proactive outreach (calls, email, and meetings).
• Drive spend adoption. Advise school and district customers on Amazon Business best practices, tools, and programs that fit their procurement needs.
• Re-engage and convert declining and inactive accounts. Activate high-value accounts and meet goals for meetings, calls, and activations.
• Diagnose the root causes of spend decline and build recovery plans for each account.
• Deliver accurate weekly reporting on pipeline, customer spend, and adoption. Include account status updates and insights from deployment.
• Resolve customer problems across account sets. Escalate and route complex or high-value opportunities to the right Account Executive or internal team.
• Use scalable, repeatable motions (templates, campaigns, and automation) to meet service needs and lift adoption across the book.
• Relay K12 market needs and customer feedback to Product, Technical, and Category Management teams. Partner with them to develop solutions that increase adoption.

Skills

B2B sales

Account management

Customer acquisition

Mid-market sales

Education

Bachelor's degree or equivalent

Tools

Salesforce

Excel

Job description

Amazon Business for Education is expanding its SMB K-12 education sales footprint. You will own a large portfolio of school accounts, drive adoption of Amazon Business tools, and advise districts on procurement best practices.

This role requires 3+ years in B2B sales, experience managing portfolios, and CRM proficiency. You will engage districts via calls, emails, and meetings, aiming to grow revenue while delivering excellent customer service. Based in Texas with a virtual location option.