Remote Junior IT Consultant — MSP Helpdesk & Cloud Support

Vicinitech, Inc; Antioch (IL); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Benefits

Confidential handling of personal information

Job summary

Vicinitech, Inc., a Managed Service Provider in Antioch, Illinois, is looking for a Junior IT Consultant to provide support for IT consulting services. The role requires strong analytical skills, technical expertise, and the ability to manage helpdesk tasks effectively.

Candidates should have 3–5 years of relevant experience, with the capability to work both remotely and in-person while delivering high-quality service to clients. Competitive compensation and benefits are offered, with local travel required to client sites.

Qualifications

• 3–5 years of PC and general IT experience, preferably with small-business consulting.
• Experience troubleshooting Windows PCs, Apple Macs, printers, and related hardware/software.

Responsibilities

• Maintain systems during and after work hours, requiring high-speed internet.
• Provide excellent communication and client satisfaction.
• Possess strong analytical and technical skills.

Skills

Analytical skills

Technical skills

Helpdesk ticketing system proficiency

Communication skills

Education

Certification in a technical or computer-related field

Tools

Microsoft 365

Windows PCs

Apple Macs

Job description

Vicinitech, Inc., a Managed Service Provider in Antioch, Illinois, is looking for a Junior IT Consultant to provide support for IT consulting services. The role requires strong analytical skills, technical expertise, and the ability to manage helpdesk tasks effectively.

Candidates should have 3–5 years of relevant experience, with the capability to work both remotely and in-person while delivering high-quality service to clients. Competitive compensation and benefits are offered, with local travel required to client sites.