IT Technical Consultant

Vicinitech, Inc; Antioch (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Benefits and bonus based on performance

Job summary

Vicinitech, Inc is seeking a responsible and energetic individual to support Windows based networks for small to mid-size businesses. Candidates should possess strong analytical skills and an entrepreneurial attitude to thrive in this role. Responsibilities include troubleshooting, client communication, and approximately 30% local travel.

The ideal candidate has 3-5 years of IT experience, is proficient in various technologies, and showcases excellent verbal/written skills. A technical degree is preferred but not mandatory, along with relevant IT credentials.

Qualifications

• 3-5 years of networking, consulting, PC, and IT experience.
• Demonstrated competency in working remotely.
• Desire for further education is essential.

Responsibilities

• Support Windows based networks in small to medium business.
• Maintain, monitor, and troubleshoot IT systems.
• Travel approximately 30% to client sites.

Skills

Strong analytical and technical skills

Excellent verbal and written communication

Ability to troubleshoot PC and IT equipment

Understanding of networks and security

Education

Technical 4-year degree preferred

MCITP, MCTS, MCSE, MCSA credentials preferred

Tools

Windows Server

Office 365

MS Teams

AWS

Citrix XenApp/Xendesktop

Job description

An established business for 20yrs…Vicinitech Inc. is a Managed Service Provider (MSP) specializing in IT consulting services, both cloud hosted and premise based, to small and mid-size businesses. Our goal is to emphasize quality of service while providing clients with complete managed services, networking design/support, LAN/WAN multi-office setups, computer service/support, modern technology integration, internet capabilities and more.

Job Description

Vicinitech is seeking a responsible, energetic, self-motivated individual with an entrepreneurial attitude capable of supporting Windows based networks in corporate small to medium sized business environments.

Qualifications

• Must possess strong analytical and technical skills, task management and follow-thru experience, helpdesk ticketing system, detailed weekly time reporting, entrepreneurial attitude/personality and rapid understanding of new hardware/software when exposed to them.
• Must maintain excellent verbal and written skills as candidate will be working with various clients' onsite and remote through phone and email. Your professionalism, outgoing personality and attention to detail play a major role in client satisfaction and retention.
• Demonstrated competency working remote to maintain, monitor and troubleshoot systems both during and after work hours.

Technical Skills Qualifications

• Exposed to administration of current Windows Server versions; Office 365; MS Teams; MS Azure; AWS, some exposure with Citrix XenApp/Xendesktop, VDI or RDS Services a plus.
• Understanding of networks, group policy, switches, firewalls and routers. (WatchGuard, Sonicwall or Sophos are preferred).
• Demonstrated experience with troubleshooting of all types of PC and related IT equipment with resolution.
• A plus if you have good understanding and skills related to all parts of data security, intrusion detection, level 1 data recovery and containment of volatile outbreaks of virus/spyware/malware.

Education Requirements

Technical 4-year degree preferred but not mandatory. Full or partial; current MCITP, MCTS, MCSE, MCSA credentials preferred. Citrix CCEA/CCIA preferred. An ongoing desire for further education.

Years of Experience

3-5 Years of current networking, consulting, PC and general IT experience with room to grow to Sr. Engineer, project/helpdesk management and beyond.

Expected Travel Requirements

Approximately 30% local travel to client sites predominately in the northern IL suburbs of Lake, Cook and McHenry counties with coverage also in Wisconsin, Chicago Loop & surrounding metro areas. Must have reliable transportation.

Additional Information

Salary/Hours: Competitive compensation with benefits and bonus based on performance. 30% after-hours and weekends scheduled as required.

To be considered for employment with Vicinitech, you must pass a criminal background check along with competency and technical exams.

Interested candidates should provide references and include salary requirements. We will not accept phone or fax solicitations for this position.

All your information will be kept confidential according to EEO guidelines.