Remote Job File Coordinator for Restoration Projects

Servprosouthwestraleighhollysprings; Raleigh (NC); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Servprosouthwestraleighhollysprings in Raleigh, NC is seeking a Job File Coordinator to manage job documentation during the restoration process. This role supports production teams, customers, and insurance carriers, ensuring that all job files are complete and compliant. Ideal candidates are detail-oriented, organized, and ready to thrive in a fast-paced environment while providing excellent customer service. Previous administrative experience in restoration or service industries is preferred and proficiency with Microsoft Office is essential. Flexible work-from-home options are available.

Qualifications

• Detail-oriented with strong organizational skills.
• Minimum 1 year experience in restoration, construction, insurance, or service industries.
• Proficiency in Microsoft Office Suite and data entry systems.

Responsibilities

• Create and maintain job files from intake through completion.
• Ensure all required documentation is accurate and uploaded.
• Coordinate communication between all involved parties.
• Estimate writing using Xactimate.

Skills

Organizational skills

Customer service skills

Verbal communication

Written communication

Multitasking abilities

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Xactimate

Job description

Servprosouthwestraleighhollysprings in Raleigh, NC is seeking a Job File Coordinator to manage job documentation during the restoration process. This role supports production teams, customers, and insurance carriers, ensuring that all job files are complete and compliant. Ideal candidates are detail-oriented, organized, and ready to thrive in a fast-paced environment while providing excellent customer service. Previous administrative experience in restoration or service industries is preferred and proficiency with Microsoft Office is essential. Flexible work-from-home options are available.