Remote ITM Teller: Video Banking Pro

Suncoast Credit Union; Tampa (FL); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Work from home option after probation

Job summary

Suncoast Credit Union in Tampa, FL is seeking an ITM Teller to provide real-time transaction assistance to members from a centralized location via the Interactive Teller Machine (ITM). The ideal candidate is comfortable and professional on camera while handling deposits, transfers and other transactions.

Starting pay is $18.50 per hour with a regular schedule Monday–Friday; there is a one day off on Tue/Wed/Thu based on needs and Sundays off, plus an option to work from home after 4–6 months of

Qualifications

• High school diploma or equivalent required.
• 6+ months of experience in customer service or a similar position.
• Bilingual in Spanish preferred.

Responsibilities

• Process deposits, payments, transfers, and withdrawals.
• Ensure endorsements and IDs follow policy.
• Use multiple software programs to complete transactions and communicate with members.
• Provide professional, courteous service while validating transaction accuracy.
• Perform end-of-day balancing.
• Adhere to security, audit, and compliance requirements.
• Promote Suncoast products to support member financial health.
• Attend educational events to grow knowledge.
• Complete BSA/AML and Red Flag training.

Skills

Customer service

Bilingual in Spanish

Attention to detail

Effective communication

Multitasking

Confidentiality

Education

High school diploma or equivalent

Tools

Multiple financial systems

ITM video platform

Job description

Suncoast Credit Union in Tampa, FL is seeking an ITM Teller to provide real-time transaction assistance to members from a centralized location via the Interactive Teller Machine (ITM). The ideal candidate is comfortable and professional on camera while handling deposits, transfers and other transactions.

Starting pay is $18.50 per hour with a regular schedule Monday–Friday; there is a one day off on Tue/Wed/Thu based on needs and Sundays off, plus an option to work from home after 4–6 months of