Remote Itinerary Client Coordinator

Triptasticadventures; Baltimore (MD); Remote; Full time

Benefits offered by this job

Flexible schedule

Ongoing training and professional development

Supportive team

Job summary

A remote service company is expanding its team and seeking individuals to assist clients with coordinating various service arrangements. This role demands strong organizational skills, effective communication, and the ability to work independently in a remote environment. Key responsibilities include confirming reservations, responding to inquiries, and maintaining accurate records. Ideal candidates should have excellent English skills and a reliable internet connection. Ongoing training and a supportive team environment are provided.

Qualifications

• Strong written and verbal English communication skills.
• Reliable internet connection is a must.
• Experience in customer service is preferred.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training.

Skills

Organizational skills

Effective communication

Customer service skills

Tools

Smartphone

Computer

Job description

Role Overview

We are currently expanding our remote team and seeking individuals who enjoy supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is ideal for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote
• Flexible schedule
• Ongoing training and professional development
• Supportive team

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly is recommended)
• Strong customer service skills is preferred