Remote Itinerary Resource Assistant

Triptasticadventures; Topeka (KS); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Ongoing training and professional development

Supportive team

Job summary

A remote travel services company is expanding its team in Topeka, Kansas. They seek motivated individuals to assist customers with reservations and related services. Candidates should possess strong communication skills and customer service experience, and feel comfortable working independently while collaborating remotely. The position offers a fully remote work setup and a flexible schedule, making it an excellent opportunity for organized individuals willing to assist clients with their travel needs.

Qualifications

• Authorized to work in the US or other specified countries.
• Strong written and verbal English communication skills are essential.
• Reliable internet connection and smartphone is required.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare options to meet client preferences.
• Confirm reservations and ensure details' accuracy.
• Provide clear communication via email and phone.
• Support updates and inquiries regarding services.
• Maintain accurate records and documentation.

Skills

Customer service experience

Written communication

Verbal communication

Organizational skills

Job description

Role Overview

We are currently expanding our remote team and looking for individuals who enjoy assisting customers and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This is an ideal role for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote
• Flexible schedule
• Ongoing training and professional development
• Supportive team

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly is recommended)
• Strong customer service experience is preferred