Remote IT Training & Support Supervisor for Healthcare

Revel Staffing; Jackson (MS); Remote; USD 65,000 - 88,000; Full time

Job summary

Revel Staffing is seeking an IT Support Supervisor to lead a remote team delivering IT training, application support, and end-user services within a healthcare IT environment.

The role emphasizes system readiness, data integrity, and privacy compliance, with strong emphasis on hands-on leadership, collaboration with clinical and operational partners, and continuous improvement of processes.

Qualifications

• 2+ years IT operations experience.
• HIPAA compliance credential/training.
• Experience leading remote teams and managing priorities.
• Strong communication and problem-solving skills.

Responsibilities

• Lead, coach, and support a remote team of IT training and application support specialists.
• Oversee design, development, and delivery of IT and healthcare application training programs.
• Support system stability, application readiness, data integrity, and compliance requirements.
• Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs.
• Maintain and improve documentation, workflows, training materials, and support procedures.
• Monitor team performance, manage schedules and assignments, and prioritize workloads.
• Promote a service-first culture focused on accountability, collaboration, and continuous improvement.
• Ensure support activities align with healthcare regulations, privacy standards, and organizational policies.

Skills

Communication

Organization

Documentation

Problem solving

Team leadership

Remote work experience

Education

High school diploma or equivalent

HIPAA compliance credential

Job description

Revel Staffing is seeking an IT Support Supervisor to lead a remote team delivering IT training, application support, and end-user services within a healthcare IT environment.

The role emphasizes system readiness, data integrity, and privacy compliance, with strong emphasis on hands-on leadership, collaboration with clinical and operational partners, and continuous improvement of processes.