Remote Healthcare IT Training & Support Supervisor

Revel Staffing; Montgomery (AL); À distance; USD 65 000 - 90 000; Plein temps

Résumé du poste

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This hands-on leader will ensure data integrity, system stability, and compliance in a fast-paced healthcare environment.

The role emphasizes coaching, program design, and collaboration with clinical, operational, and technical teams to deliver high-quality support and training across remote users.

Qualifications

• High school diploma or equivalent plus at least 2 years of IT operations experience.
• Active HIPAA compliance credential/training.
• Strong knowledge of IT workflows and healthcare applications.
• Experience leading remote teams and managing priorities.
• Excellent communication and problem-solving skills.
• Ability to collaborate with clinical, operational, and technical teams.

Responsabilités

• Lead, coach, and support a remote team of IT training and application support specialists.
• Oversee the design, development, and delivery of IT and healthcare application training programs.
• Support system stability, application readiness, data integrity, and compliance requirements.
• Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs.
• Maintain and improve documentation, workflows, training materials, and support procedures.
• Monitor team performance, manage schedules and assignments, and prioritize workloads.
• Promote a service-first culture focused on accountability, collaboration, and continuous improvement.
• Ensure support activities align with healthcare regulations, privacy standards, and organizational policies.

Connaissances

IT operations

HIPAA compliance

Team leadership

Remote work

Healthcare applications

Communication skills

Formation

High school diploma

Description du poste

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This hands-on leader will ensure data integrity, system stability, and compliance in a fast-paced healthcare environment.

The role emphasizes coaching, program design, and collaboration with clinical, operational, and technical teams to deliver high-quality support and training across remote users.