Remote IT Training & Support Lead — Healthcare

Revel Staffing

Knoxville (TN)

Remote

USD 65,000 - 85,000

Full time

10 days ago

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, and systems readiness in a healthcare environment. The role emphasizes hands-on leadership, data integrity, and compliance, ensuring end-user success and professional support across applications.

A strong background in healthcare IT and training is ideal for guiding remote specialists and collaborating with clinical and technical teams.

Qualifications

High school diploma or equivalent plus at least 2 years of IT operations experience.
Active HIPAA compliance credential/training.
Strong knowledge of IT workflows, healthcare applications, data integrity, and training best practices.
Experience leading teams, managing priorities, and supporting remote employees.
Strong communication, organization, documentation, and problem‑solving skills.
Ability to work collaboratively with clinical, operational, and technical teams.

Responsibilities

Lead a remote team of IT training and application support specialists.
Oversee the design, development, and delivery of IT and healthcare application training programs.
Support system stability, application readiness, data integrity, and compliance requirements.
Partner with internal leaders and cross‑functional teams to align training and support efforts with organizational needs.
Maintain and improve documentation, workflows, training materials, and support procedures.
Monitor team performance, manage schedules and assignments, and prioritize workloads.
Promote a service‑first culture focused on accountability, collaboration, and continuous improvement.
Ensure support activities align with healthcare regulations, privacy standards, and organizational policies.