Remote IT Training & Support Lead - Healthcare

Move Vertical; Temecula (CA); Remote; USD 80.000 - 110.000; Vollzeit

Zusammenfassung

Move Vertical seeks an experienced IT Supervisor to lead a remote team focused on technology training, application assistance, system preparedness, and end-user support in a healthcare environment.

The role emphasizes hands-on leadership, data accuracy, regulatory compliance, and collaboration with clinical, operational, and technical stakeholders to maintain reliable systems and high-quality training programs.

Qualifikationen

• High school diploma or equivalent with at least two years of IT operations experience.
• Current HIPAA compliance training or credential.
• Solid understanding of healthcare applications, IT processes, data accuracy, and training methods.
• Experience coordinating teams, balancing priorities, and supporting remote employees.
• Excellent communication, organizational, documentation, and troubleshooting abilities.
• Ability to work effectively with clinical, operational, and technical stakeholders.

Aufgaben

• Supervise, mentor, and develop a remote team of IT training and application support professionals.
• Coordinate the creation, implementation, and delivery of technology and healthcare application training.
• Help maintain application performance, system readiness, data quality, and compliance standards.
• Collaborate with department leaders and cross‑functional partners to meet business needs.
• Develop and enhance training resources, process documentation, workflows, and support guidelines.
• Track team productivity, coordinate schedules, assign responsibilities, and manage priorities.
• Build a customer‑focused support environment centered on ownership and ongoing improvement.
• Ensure that technical support practices comply with healthcare regulations and internal policies.

Kenntnisse

Communication

Documentation

Troubleshooting

Stakeholder collaboration

Ausbildung

High School Diploma

HIPAA Compliance Training

Jobbeschreibung

Move Vertical seeks an experienced IT Supervisor to lead a remote team focused on technology training, application assistance, system preparedness, and end-user support in a healthcare environment.

The role emphasizes hands-on leadership, data accuracy, regulatory compliance, and collaboration with clinical, operational, and technical stakeholders to maintain reliable systems and high-quality training programs.