Remote IT Training & Support Supervisor - Healthcare

Move Vertical; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Move Vertical is seeking an IT Support Supervisor to oversee a remote team that develops and delivers IT training and application support across healthcare workflows. You will manage schedules, coach staff, and ensure service quality while maintaining HIPAA-compliant practices.

You will coordinate training programs for healthcare applications, ensure timely, professional support, and document procedures. Collaboration with clinical, operational, and technical leaders will align IT training with

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years IT operations experience.
• Current HIPAA compliance training or credential.
• Strong understanding of healthcare IT applications, workflows, data integrity, and training practices.
• Experience supervising teams, coordinating priorities, and supporting remote employees.
• Excellent communication, organizational, documentation, and problem-solving skills.
• Ability to collaborate effectively with clinical, operational, and technical teams.

Responsibilities

• Lead, coach, and manage a remote team of IT training and application support specialists.
• Coordinate team schedules, assignments, workloads, and performance expectations.
• Foster a collaborative, service-focused environment that promotes accountability and continuous improvement.
• Oversee the development, implementation, and delivery of IT and healthcare application training programs.
• Ensure employees receive timely, professional, and effective technical support.
• Maintain and improve training materials, technical documentation, support procedures, and workflows.
• Support application readiness, system stability, data integrity, and operational efficiency.
• Ensure team activities follow HIPAA requirements, healthcare privacy standards, and company policies.
• Collaborate with clinical, operational, and technical leadership to align IT support and training with organizational objectives.
• Identify opportunities to improve processes, resolve recurring issues, and enhance the overall end-user experience.

Skills

IT operations

HIPAA training

Healthcare IT apps

Team supervision

Communication

Organization

Documentation

Problem-solving

Cross-team collaboration

Education

High school diploma

Job description

Move Vertical is seeking an IT Support Supervisor to oversee a remote team that develops and delivers IT training and application support across healthcare workflows. You will manage schedules, coach staff, and ensure service quality while maintaining HIPAA-compliant practices.

You will coordinate training programs for healthcare applications, ensure timely, professional support, and document procedures. Collaboration with clinical, operational, and technical leaders will align IT training with