Remote IT Systems Engineer II - AI-Driven Automation & IAM

Ladders; United States; Remote; USD 123,000 - 160,000; Full time

Benefits offered by this job

Professional development

Collaborative environment

Cutting-edge technology

Work-life balance

AI & automation projects

Job summary

Ladders is seeking an IT Systems Engineer II to own critical internal systems across collaboration, identity, and automation platforms. You will partner with IT Support, Security, and cross-functional teams to improve reliability, streamline requests, and enable scalable work practices in a modern, AI-enabled workplace.

The role emphasizes strengthening access controls, compliance processes, and automation while collaborating with a distributed team.

Qualifications

• 5+ years of IT systems engineering experience in enterprise IT.
• Experience administering core IT platforms (identity, productivity, collaboration, source control, and messaging).
• IaC experience with Terraform or GitOps methodologies.
• AI-first mindset with enabling AI tools and workflows.
• Automation building using identity and collaboration tools.
• Strong IAM knowledge: SAML, SCIM, LDAP, OAuth 2.0/OIDC.
• Understanding of security/compliance and incident response.

Responsibilities

• Act as the primary systems administrator for key tools and manage integrations with other platforms
• Serve as an escalation point for IT Support and troubleshoot complex technical issues
• Triage and handle inbound IT infrastructure requests, including SSO and SaaS tool configurations
• Collaborate with cross-functional teams to improve efficiency through systems design and automation
• Manage data, security, and compliance processes while ensuring adherence to security standards
• Proactively monitor system health and participate in an on-call rotation for critical components
• Drive technology projects focused on delivering business value

Skills

IT systems engineering

Identity and access management

SAML

SCIM

LDAP

OAuth 2.0 / OIDC

Automation / IaC

AI-enabled workflows

SRE / incident response

Tools

Terraform

GitOps

Job description

Ladders is seeking an IT Systems Engineer II to own critical internal systems across collaboration, identity, and automation platforms. You will partner with IT Support, Security, and cross-functional teams to improve reliability, streamline requests, and enable scalable work practices in a modern, AI-enabled workplace.

The role emphasizes strengthening access controls, compliance processes, and automation while collaborating with a distributed team.