Remote IT Support Technician | Helpdesk Pro

Hyremote LLC; Oakland (CA); Remote; USD 17,000 - 20,000; Full time

Benefits offered by this job

Weekly salary payments

Remote work

Salary growth

Job summary

Hyremote LLC is seeking an IT Support professional to provide frontline technical help and ensure smooth business operations from a fully remote setup. You will handle user management, password resets, printer troubleshooting, and common IT issues while using Microsoft 365 and Active Directory.

Join a fast-growing IT services team, collaborate with senior staff, and enjoy weekly salary payments and a clearly defined full-time role with standard business hours.

Qualifications

• Familiarity with Microsoft 365 and basic IT support tasks.
• Basic Active Directory and permission management knowledge.
• Strong troubleshooting and communication skills.

Responsibilities

• Provide everyday IT support including user management and password resets.
• Handle helpdesk tickets via voice and chat and escalate when needed.
• Use Active Directory and Microsoft 365 to manage user accounts.
• Troubleshoot software, hardware, and connectivity issues; seek guidance as needed.
• Collaborate with IT team and leadership to resolve requests efficiently.

Skills

IT knowledge

Active Directory

Troubleshooting

Communication

Organization

Printer troubleshooting

Job description

Hyremote LLC is seeking an IT Support professional to provide frontline technical help and ensure smooth business operations from a fully remote setup. You will handle user management, password resets, printer troubleshooting, and common IT issues while using Microsoft 365 and Active Directory.

Join a fast-growing IT services team, collaborate with senior staff, and enjoy weekly salary payments and a clearly defined full-time role with standard business hours.