Remote IT Support Specialist – Level 1

Miles IT, Inc.; United States; Remote; USD 25,000 - 34,000; Full time

Job summary

Miles IT, Inc. is seeking a versatile IT Associate for a 3-month program designed to learn on the job at the intersection of business and technology. Join a fast-paced team and gain hands-on experience across desktop and network support, focusing on Level 1 issues.

You will develop strong communication skills while tackling real-world IT challenges and documenting technical work to improve customer operations.

Qualifications

• Strong interest in working with computers.
• Excellent communication skills and professionalism.
• Strong work ethic.
• Fundamental knowledge of desktop computer hardware, operating systems, and computer networks.

Responsibilities

• Troubleshoot and resolve computer and network related problems.
• Strong and consistent communication.
• Documenting work performed and other technical information.

Skills

Interest in computers

Excellent communication

Strong work ethic

Hardware, OS, and networks basics

Job description

Miles IT, Inc. is seeking a versatile IT Associate for a 3-month program designed to learn on the job at the intersection of business and technology. Join a fast-paced team and gain hands-on experience across desktop and network support, focusing on Level 1 issues.

You will develop strong communication skills while tackling real-world IT challenges and documenting technical work to improve customer operations.