Remote IT Service Continuity Architect (Contract)

HelloKindred; United States; À distance; USD 120 000 - 150 000; Plein temps

Résumé du poste

HelloKindred is currently seeking an experienced Technical Specialist Architect to define ITSC requirements for CBS services, assess current architectures, and deliver prioritised recommendations. The role involves stakeholder engagement, gap analyses, and documenting tiering and target architectures.

Work setup is remote, with PAYE umbrella engagement. Candidates should understand ITSC, service tiering, and recovery requirements, and be familiar with ServiceNow.

Qualifications

• Experience in technical architecture and reviewing current architectures.
• Knowledge of IT Service Continuity (ITSC) and business recovery requirements.
• Experience carrying out structured gap analyses and prioritised recommendations.
• Experience assessing service and support models against required service levels.
• Familiarity with ServiceNow and engagement with business stakeholders including ALBs.

Responsabilités

• Review ITSC tiering for CBS services and engage with stakeholders to confirm requirements.
• Identify gaps between documented tiering and business needs; produce prioritized recommendations.
• Document ITSC tiering requirements for each CBS service.
• Review architectures for alignment with ITSC requirements and identify resilience gaps.
• Assess service and support arrangements; recommend improved service levels and models.
• Produce gap assessments and deliver consolidated prioritised recommendations.

Connaissances

Technical architecture

ITSC knowledge

Gap analysis

Stakeholder engagement

ServiceNow experience

ALB engagement

Outils

ServiceNow

Description du poste

HelloKindred is currently seeking an experienced Technical Specialist Architect to define ITSC requirements for CBS services, assess current architectures, and deliver prioritised recommendations. The role involves stakeholder engagement, gap analyses, and documenting tiering and target architectures.

Work setup is remote, with PAYE umbrella engagement. Candidates should understand ITSC, service tiering, and recovery requirements, and be familiar with ServiceNow.