ServiceNow Solution Architect - Contract

Saransh Inc; Aliso Viejo (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

A leading IT service company in Aliso Viejo is hiring a ServiceNow Solution Architect for a contract role. The ideal candidate has over 10 years of experience in designing and developing ServiceNow solutions, with strong expertise in ITSM, ITOM, CSM, and custom applications. Key responsibilities include integrating ServiceNow with external systems and ensuring data privacy best practices. This position is onsite and focuses on mid-senior level engineering and IT functions.

Qualifications

• 10+ years of experience in designing and developing ServiceNow solutions.
• Strong expertise in ITSM, ITOM, and custom applications.
• Experience in ServiceNow integration with external systems.

Skills

ServiceNow solutions design

ITSM expertise

ITOM knowledge

CSM understanding

HRSD experience

GRC experience

SecOps knowledge

JavaScript scripting

Glide API

Integration with external systems

Tools

REST

SOAP

LDAP

SSO

MID Server

Job description

Overview

ServiceNow Solution Architect - Contract — Aliso Viejo, CA (Onsite)

Qualifications

• 10+ years of experience in designing and developing ServiceNow solutions.
• Strong expertise in ITSM, ITOM, CSM, HRSD, GRC, SecOps, and custom applications.
• In-depth knowledge of Common Service Data Model (CSDM), CMDB, Discovery, Event Management, and Service Mapping.
• Hands-on experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer).
• Experience in ServiceNow integration with external systems (REST, SOAP, LDAP, SSO, MID Server, and Integration Hub).
• Deep understanding of ServiceNow security, access controls, and data privacy best practices.

Technical & Architecture Skills

• Experience in enterprise architecture, cloud computing, and SaaS platforms.
• Strong understanding of Microservices, APIs, and modern integration strategies.
• Familiarity with DevOps, CI/CD, Agile, and ITIL methodologies.
• Performance optimization experience in large-scale ServiceNow implementations.

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist (CIS) – ITSM, ITOM, CSM, HRSD, SecOps, or GRC
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Technical Architect (CTA) (Preferred)
• ITIL v4 Certification (Preferred)

Job Details

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Engineering and Information Technology
• Industries: IT Services and IT Consulting