TS-Cleared ServiceNow Architect — Senior Solution Leader

Intact Technology; Reston (VA); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Development opportunities

Flexible PTO

Healthcare plans

401(k) plan

Job summary

Intact Technology is seeking a ServiceNow Architect to lead senior technical delivery, owning solution architecture from design through implementation and ensuring alignment with security requirements and client objectives.

You will mentor engineers, collaborate with project managers and developers, participate in presales, and contribute reusable assets across engagements. TS clearance and onsite work in the Northern Virginia/DMV area are required.

Qualifications

• Must possess a current Top Secret (TS) security clearance.
• Must be willing and eligible to obtain SCI access as required for the role.
• Must be willing to work onsite in a secure SCIF environment five days per week in the Northern Virginia/DMV area.
• 8+ years of ServiceNow development and/or solution architecture experience.
• Broad, deep knowledge of the ServiceNow platform, with advanced expertise in at least one to two ServiceNow product areas.
• ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications.
• Demonstrated experience designing, architecting, and configuring multiple ServiceNow applications and modules.
• Experience architecting complex integrations between ServiceNow and third-party applications.
• Strong understanding of microservices architecture and enterprise integration patterns.
• Experience delivering systems using Agile/Scrum methodologies.
• Demonstrated experience leading major ServiceNow module implementations, including at least two recent implementations in an Architect role.
• Strong communication and client relationship skills, with the ability to communicate complex technical concepts effectively to both technical and non-technical audiences.

Responsibilities

• Partner with Project Managers and delivery teams to achieve client outcomes and deliveran exceptional customer experience.
• Own the technical solution, including overall architecture, ServiceNow configuration strategy, and integration analysis and design.
• Establish technical guidelines, architectural guardrails, and implementation direction to ensure scalable, secure, and maintainable solutions.
• Lead technical discussions with clients and stakeholders, translating complex business requirements into effective platform solutions.
• Support presales solutioning efforts and provide technical review of statements of work.
• Contribute to estimating models, standard work plans, resource plans, and reusable assets that improve delivery consistency and efficiency.
• Mentor and develop junior and mid-level technical team members.
• Participate in recruiting and hiring technical talent.
• Collaborate with technical peers on architecture decisions, prototypes, system designs, and enterprise-level initiatives.
• Provide hands‑on ServiceNow development and configuration support when needed.

Skills

ServiceNow architecture

Client relationships

Agile/Scrum

Leadership

Mentoring

Education

CSA certification

CAD certification

Job description

Intact Technology is seeking a ServiceNow Architect to lead senior technical delivery, owning solution architecture from design through implementation and ensuring alignment with security requirements and client objectives.

You will mentor engineers, collaborate with project managers and developers, participate in presales, and contribute reusable assets across engagements. TS clearance and onsite work in the Northern Virginia/DMV area are required.