Remote IT Operations Manager

Echo Base; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Remote work flexibility

Job summary

Echo Base is seeking a hands-on Manager, IT Operations to own the firm’s technology landscape, oversee the corporate IT environment, and ensure reliable operations, security hygiene and sound judgment in a fast-paced setting.

In the first 90 days, you will map critical infrastructure, establish routines, and close gaps in access, backups, monitoring and release processes, while coordinating with engineers and executives.

Qualifications

• 5+ years in IT operations or related roles.
• Experience owning tech in Lean, high-trust environments.
• Hands-on with Google Workspace, AWS, Cloudflare and IAM.
• Experience managing production websites and release workflows.
• Strong security, access-control and incident response judgment.
• Excellent English documentation and communication.

Responsibilities

• Own the technology operating model, including core IT roadmap.
• Administer Google Workspace and access controls across users and devices.
• Maintain AWS access, monitoring, backups and engage engineers for complex work.
• Administer Cloudflare DNS, CDN, SSL/TLS, WAF and domain config.
• Operate internal AI tools and agentic workflows, including integrations and monitoring.
• Own the corporate website end-to-end: content, CMS, releases and hosting.
• Manage domains, certificates, assets and access inventories.
• Provide practical IT support for employees and devices.
• Maintain patches, backups, security hygiene, incident procedures.
• Act as first tech contact; maintain runbooks and system maps.

Skills

IT operations

Cloud infrastructure

Security compliance

Documentation

Independent work with executives

AI systems and agentic workflows

CMS deployment workflows

Bash/Python scripting

Education

Bachelors or equivalent preferred

Tools

Google Workspace

AWS

Cloudflare

DNS management

SSL/TLS

IAM

WordPress

CMS deployment workflows

Job description

Echo Base is seeking a hands-on Manager, IT Operations to own the firm’s technology landscape, oversee the corporate IT environment, and ensure reliable operations, security hygiene and sound judgment in a fast-paced setting.

In the first 90 days, you will map critical infrastructure, establish routines, and close gaps in access, backups, monitoring and release processes, while coordinating with engineers and executives.