Remote IT Operations Administrator: 365 & Onboarding Pro

Clarkson Law Firm; Malibu (CA); Remoto; USD 90.000 - 130.000; Tempo integral

Resumo da vaga

Clarkson Law Firm is seeking an IT Operations Administrator to own the administrative, coordination, and end-user support side of the firm’s technology. The role includes administrator access to Microsoft 365 and key legal platforms, working with the Systems Engineer on day-to-day tasks and the equipment lifecycle.

The position is remote, with travel to the Malibu, CA office as needed. The successful candidate will manage licenses, accounts, hardware, and vendor records, serving as the IT

Qualificações

• Must have 2+ years IT administration or IT operations experience.
• Hands-on MS 365 administration, license and mailbox management.
• Experience with Windows PCs, printers, scanners, and A/V equipment.
• Experience managing user lifecycles from onboarding to offboarding.
• Familiar with legal platforms such as iManage and Clio.
• Microsoft 365 Administrator or CompTIA A+ certification preferred.

Responsabilidades

• Administer user accounts, licenses, mailboxes, and permissions in Microsoft 365.
• Maintain software license inventory and renewal tracking.
• Onboard and offboard employees; manage platform access and devices.
• Triage helpdesk tickets with Systems Engineer.
• Support Windows devices and AV equipment.
• Own hardware lifecycle from purchase to disposal.
• Document procedures and build a knowledge base.
• Coordinate with HR, Finance, Facilities on IT matters.
• Train staff on legal platforms and filing conventions.

Conhecimentos

Microsoft 365 Admin

Entra ID

iManage

Clio

Helpdesk management

Windows support

A/V equipment

Vendor management

Onboarding/offboarding

Documentation

Formação

Bachelor's degree in IT or related field

Microsoft 365 Administrator certification

CompTIA A+ certification

Ferramentas

Microsoft 365

Entra ID

iManage

Clio

Jira Service Management

Office ProPlus

Descrição da vaga

Clarkson Law Firm is seeking an IT Operations Administrator to own the administrative, coordination, and end-user support side of the firm’s technology. The role includes administrator access to Microsoft 365 and key legal platforms, working with the Systems Engineer on day-to-day tasks and the equipment lifecycle.

The position is remote, with travel to the Malibu, CA office as needed. The successful candidate will manage licenses, accounts, hardware, and vendor records, serving as the IT