Executive IT Ops Specialist - Remote & In-Person Support

How To MANAGE a Small Law Firm; Miami (FL); Hybrid; USD 100,000 - 140,000; Full time

Job summary

How To Manage A Small Law Firm is seeking a Technology Operations Specialist to protect HTM's tech and support two executives, including in-person setup at their homes and coordination with our MSP.

You will own the master inventory of every platform, domain, subscription, and automation, manage accounts and the password vault, configure new tools securely, and enforce the least-privilege access from day one.

Qualifications

• Experience administering SaaS and developer platforms at the organization level.
• Working knowledge of a business password manager.
• Hands-on hardware and peripheral troubleshooting.
• Familiarity with SSO and access-role structures.
• Experience working alongside a managed service provider (MSP) or agency managing client accounts (preferred).
• CompTIA Security+, Microsoft SC-300 or equivalent (preferred).

Responsibilities

• Provide hands-on technology support to the Founder and Co-Founder, including in-person setup at their homes.
• Escalate infrastructure and security issues to the MSP and follow through to resolution.
• Maintain the account inventory as HTM’s system of record for every platform, console, and tool.
• Fix account ownership, access levels, API keys, and spend caps identified through the inventory.
• Configure approved AI tools and maintain an AI agent registry with owners.
• Maintain a technology renewal calendar for domains, certificates, contracts, and annual plans.

Job description

How To Manage A Small Law Firm is seeking a Technology Operations Specialist to protect HTM's tech and support two executives, including in-person setup at their homes and coordination with our MSP.

You will own the master inventory of every platform, domain, subscription, and automation, manage accounts and the password vault, configure new tools securely, and enforce the least-privilege access from day one.