Remote IT & Networking Technician - Cloud & Servers

TeamLogic IT of Mountain View; Mountain View (CA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Paid time off

Profit sharing

Tuition assistance

Vision insurance

Job summary

A leading IT service provider in Mountain View is seeking an experienced IT professional to manage and monitor client networks and support cloud infrastructures. Responsibilities include troubleshooting complex issues, managing projects, and providing excellent customer service. Ideal candidates will have MSP experience and strong communication skills. Flexible work-from-home options are available.

Qualifications

• Experience supporting small-medium business users.
• Ability to troubleshoot server, network, wireless, hardware, and software issues.
• Knowledge of Windows servers and virtualization.

Responsibilities

• Manage and monitor client's IT infrastructure.
• Support cloud infrastructure and services.
• Create and implement IT projects.
• Provide telephone support through remote access.

Skills

Customer service

Communication

Troubleshooting complex network issues

MSP experience

Tools

Azure

SharePoint

Job description

A leading IT service provider in Mountain View is seeking an experienced IT professional to manage and monitor client networks and support cloud infrastructures. Responsibilities include troubleshooting complex issues, managing projects, and providing excellent customer service. Ideal candidates will have MSP experience and strong communication skills. Flexible work-from-home options are available.