Senior IT Support Technician – Networks, Cloud & Servers
Pop-Up Talent
14 days+
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Benefits offered by this job
Job summary
A managed service provider in Sacramento is seeking an IT Support Technician. This role involves maintaining production servers, providing top-level user support, and troubleshooting networking issues. Ideal candidates will have four years of experience in IT support, strong knowledge of network technologies, and excellent communication skills. This position offers a full-time employment opportunity with competitive pay, benefits including medical and dental insurance, and a bonus program.
Qualifications
- Four years of experience in similar IT support positions.
- History of network and firewall administration.
- Strong troubleshooting knowledge across various technologies.
Responsibilities
- Make user experience the top priority.
- Administer and maintain production servers and applications.
- Monitor alert systems and respond according to guidelines.
Skills
Network and firewall administration
Cloud technologies
Server troubleshooting
Workstation troubleshooting
Customer service skills
Excellent communication skills
Reliable work ethic
Tools
Cisco
Sophos
Sonicwall
Windows Server technologies
Microsoft 365
Azure technologies
Active Directory
Job description
A managed service provider in Sacramento is seeking an IT Support Technician. This role involves maintaining production servers, providing top-level user support, and troubleshooting networking issues. Ideal candidates will have four years of experience in IT support, strong knowledge of network technologies, and excellent communication skills. This position offers a full-time employment opportunity with competitive pay, benefits including medical and dental insurance, and a bonus program.
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