Remote IT Contractor (Level 2/3) – Flexible Schedule

TeamLogic IT, Mt Pleasant, SC; North Charleston (SC); Hybrid; USD 60,000 - 80,000; Part time

Benefits offered by this job

Employee Referral Program

Mileage Reimbursement

Flexible Schedule

Free Uniforms

Opportunity for Advancement

Job summary

TeamLogic IT, located in Mt Pleasant, SC, is seeking an experienced IT Contractor to provide technology-related services. The contractor will manage, develop, and troubleshoot client IT systems on a project or term basis. Responsibilities include troubleshooting network issues, using RMM tools for monitoring, and documenting work. Candidates should have strong customer-focused communication skills and hands-on IT experience across various platforms, including Windows Server and Microsoft 365. Flexible work-from-home options are available.

Qualifications

• Prior experience in help desk or technical support.
• Ability to manage and prioritize customer requests.
• Strong focus on customer satisfaction and excellent communication.

Responsibilities

• Troubleshoot network, connectivity, and performance issues.
• Utilize RMM tools for proactive monitoring and troubleshooting.
• Document work performed and time entries in PSA system.

Skills

Help Desk or Technical Support Experience

Customer Service Focus

Excellent Communication Skills

Networking Troubleshooting

Windows Server and Desktop Support

Microsoft 365 Administration

Tools

RMM Tools

Cisco Devices

VMware

Job description

TeamLogic IT, located in Mt Pleasant, SC, is seeking an experienced IT Contractor to provide technology-related services. The contractor will manage, develop, and troubleshoot client IT systems on a project or term basis. Responsibilities include troubleshooting network issues, using RMM tools for monitoring, and documenting work. Candidates should have strong customer-focused communication skills and hands-on IT experience across various platforms, including Windows Server and Microsoft 365. Flexible work-from-home options are available.