Remote IT Contractor (Level 1/2) - Flexible Schedule

TeamLogic IT, Mt Pleasant, SC; North Charleston (SC); Hybrid; USD 41,328 - 68,880; Part time

Benefits offered by this job

Employee Referral Program

Mileage reimbursement

Flexible schedule

Free uniforms

Opportunity for advancement

Job summary

TeamLogic IT, located in Mt Pleasant, SC, is looking for a skilled IT Contractor to provide technology-related services as needed. Responsibilities include troubleshooting IT systems and training client staff on new technologies. The ideal candidate should have experience in network troubleshooting and supporting Microsoft 365.

This position allows for flexible work-from-home options and requires effective communication skills and a strong focus on customer satisfaction.

Qualifications

• Prior help desk or technical support experience required.
• Proven ability to handle multiple requests effectively.
• Excellent communication skills are a must.

Responsibilities

• Troubleshoot network performance issues.
• Utilize RMM tools for monitoring and remediation.
• Document work performed in the PSA system.

Skills

Technical support experience

Customer satisfaction focus

Communication skills

Troubleshooting skills

Network troubleshooting

Windows Server experience

Microsoft 365 support

Experience with Cisco devices

Tools

RMM tools

VMware

Hyper-V

Job description

TeamLogic IT, located in Mt Pleasant, SC, is looking for a skilled IT Contractor to provide technology-related services as needed. Responsibilities include troubleshooting IT systems and training client staff on new technologies. The ideal candidate should have experience in network troubleshooting and supporting Microsoft 365.

This position allows for flexible work-from-home options and requires effective communication skills and a strong focus on customer satisfaction.