Remote IT Change Management Analyst II

Bexar County

Town of Texas (WI)

Hybrid

USD 79,000 - 94,000

Full time

6 days ago

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Job summary

Bexar County is seeking a Change Management Analyst II to support IT change and release management across departments. You will implement frameworks, coach teams, and drive governance for successful IT service delivery.

Responsibilities include CAB coordination, release readiness reviews, and communication of changes to stakeholders. Applicants should have ITIL/COBIT knowledge, strong analytical skills, and the ability to work with diverse teams across the County.

Qualifications

Graduation from an accredited college or university with a relevant degree, 3-5 years of experience, or an equivalent combination of education and experience.
Experience in enterprise IT change management and release management.
Experience creating performance metrics and continual improvement models for process control.
Experience working with stakeholders at all levels of an information technology department.

Responsibilities

Develops and implements an IT Change Management Framework, including changes to policies and processes.
Leads and documents the IT Change Advisory Board (CAB) activities and release planning.
Maintains release schedules for core services and coordinates with partners/vendors.
Monitors and reports metrics on change management performance and outcomes.