Senior IT Change Management Analyst

Pacific Western Bank; Santa Ana (CA); On-site; USD 75,000 - 79,000; Full time

Job summary

Banc of California seeks a Senior Change Analyst to support IT Change Management in a dynamic banking environment. You will coordinate change requests, ensure proper documentation, risk assessment, approvals, and CAB activities, and assist with metrics, reporting, and training.

The role requires collaboration with IT teams, governance and compliance functions, and a strong emphasis on accuracy, timeliness, and continuous process improvement.

Qualifications

• 4-7 years of IT change management or related experience.
• Familiarity with ITIL-based change management concepts.
• Experience coordinating across technical and governance teams.

Responsibilities

• Coordinate intake, review, and processing of technology change requests.
• Validate records with risk assessment, timing, testing, and closure details.
• Support CAB activities, approvals tracking, and minutes.
• Produce recurring change management reports and dashboards.
• Assist with audit, compliance, and control evidence requests.

Skills

IT change management

ITIL concepts

CAB coordination

Stakeholder coordination

Documentation review

MS Office

ServiceNow

Tools

ServiceNow

MS Office

Job description

Banc of California seeks a Senior Change Analyst to support IT Change Management in a dynamic banking environment. You will coordinate change requests, ensure proper documentation, risk assessment, approvals, and CAB activities, and assist with metrics, reporting, and training.

The role requires collaboration with IT teams, governance and compliance functions, and a strong emphasis on accuracy, timeliness, and continuous process improvement.