Remote Intermediate Change & Configuration Analyst

Quivera Enterprises; Albuquerque (NM); On-site; USD 90,000 - 120,000; Full time

Job summary

Quivera Enterprises is seeking a Business Analyst – Change & Configuration Managem ent for supporting Indian Affairs (IA) and Office of Information Technology (OIT) programs. The role requires policy-driven analytics, CCM process knowledge, and experience with CMDB, CCB, and release-management practices.

The analyst will elicit requirements, map processes, create artifacts, and support testing, privacy, and security documentation while coordinating with government stakeholders and vendors to

Qualifications

• Minimum of five (5) years of experience providing business analysis services to management and technical personnel supporting federal IT investments.
• Demonstrated experience analyzing and resolving complex IT project or program management issues in accordance with applicable federal laws, regulations, policies, and procedures.
• Demonstrated experience supporting configuration management, change control, and release-management processes.
• Experience supporting CMDB processes, configuration records and artifacts, Configuration Control Board (CCB) processes, and configuration audits.
• Experience analyzing and documenting current-state and target-state configuration and change-management processes and workflows.
• Knowledge of PMO operations, capital planning, strategic planning, and IT investment management.

Responsibilities

• Elicit, analyze, validate, document, and manage business, functional, technical, and system requirements.
• Map current-state, future-state, and interim business processes and recommend opportunities for improvement, modernization, automation, and increased efficiency.
• Develop user stories, story maps, use cases, acceptance criteria, and prioritized product backlogs.
• Prepare requirements, implementation statements, and supporting documentation for NIST SP 800-53 control assessments.
• Support privacy and security documentation, including PII, PIAs, and PTAs.
• Develop business glossaries, functional requirements, process models, and system diagrams.
• Create and maintain models using Visio and manage boards, test plans, dashboards using Azure DevOps.
• Facilitate requirements sessions, stakeholder interviews, training sessions, and knowledge-transfer activities.
• Review cost, schedule, performance, and compliance requirements for federal IT investments.
• Collaborate with Government stakeholders, project managers, technical teams, security personnel, vendors, and other contractors to translate business needs into deliverables.

Skills

Business analysis

Change management

Configuration management

Stakeholder facilitation

Requirements gathering

IT governance

Tools

Microsoft Visio

Azure DevOps

Job description

Quivera Enterprises is seeking a Business Analyst – Change & Configuration Managem ent for supporting Indian Affairs (IA) and Office of Information Technology (OIT) programs. The role requires policy-driven analytics, CCM process knowledge, and experience with CMDB, CCB, and release-management practices.

The analyst will elicit requirements, map processes, create artifacts, and support testing, privacy, and security documentation while coordinating with government stakeholders and vendors to