Remote Intake & Scheduling Coordinator

Verge Therapy; Milton (MA); Remote; USD 28,000 - 40,000; Part time

Job summary

Verge Therapy is seeking an Intake & Scheduling Specialist for a part-time, 10-hour-per-week remote role. Compensation is $25.00 per hour, with flexible scheduling during standard business hours and reporting to the Director of Client Access and Revenue Operations.

You will be the first point of contact for prospective clients, perform demographic intake, enter data into the EHR, manage consent forms, and schedule appointments while protecting privacy and confidentiality.

Qualifications

• Exceptional verbal and written communication skills while maintaining organization.
• Familiarity with behavioral health terminology and available community resources.
• Proficient in using computer systems, including EHR systems and Google Drive.
• Assess and adapt plans of action as necessary for identified tasks to allow task prioritization.

Responsibilities

• Complete demographic intake screenings and assessments to collect essential information from prospective clients.
• Accurately and promptly enter all client data into the EHR system to support timely access to care.
• Distribute all required and supplemental consent forms through the client’s patient portal.
• Offer appropriate resources and referrals to individuals experiencing crisis situations.
• Maintain thorough and accurate documentation while ensuring compliance with all privacy and confidentiality regulations.
• Review supportive scheduling assignments daily and complete assigned outreaches promptly.
• Conduct client intake assessments and facilitate immediate clinician matching and appointment scheduling.
• Supporting the gathering and integration of data related to intake services.
• Work collaboratively with a multidisciplinary team to support continuity of care.

Skills

Time management

Independent work

Written communication

Verbal communication

Tools

EHR systems

Google Drive

Job description

Verge Therapy is seeking an Intake & Scheduling Specialist for a part-time, 10-hour-per-week remote role. Compensation is $25.00 per hour, with flexible scheduling during standard business hours and reporting to the Director of Client Access and Revenue Operations.

You will be the first point of contact for prospective clients, perform demographic intake, enter data into the EHR, manage consent forms, and schedule appointments while protecting privacy and confidentiality.