Remote Mental Health VA: Intake & Scheduling Pro

Winning Assistants, Inc.; United States; À distance; USD 10 000 - 12 000; Temps partiel

Avantages offerts par ce poste

Dedicated HR & Contractor Support

Premium VPN Access (Optional)

HIPAA & Cybersecurity Training

Holiday time off (client-approved)

Résumé du poste

Winning Assistants, Inc. is seeking a Mental Health/Behavioral Health Medical Virtual Assistant to support patient intake, referrals, scheduling, and insurance verification. This remote role emphasizes professional patient communication and HIPAA-compliant practices.

The ideal candidate has prior medical VA or intake coordination experience, with EMR/EHR familiarity (Therapy Notes a plus) and strong multitasking abilities in a fast-paced clinic setting.

Qualifications

• Experience as Medical Virtual Assistant or intake coordinator in healthcare.
• Behavioral health administration experience preferred.
• Proficient in EMR/EHR workflows and patient communications.

Responsabilités

• Respond to and vet incoming patient referrals and inquiries.
• Manage new patient intake from inquiry to scheduling.
• Enter patient data into EMR/EHR accurately.
• Verify insurance eligibility and benefits for patients.
• Schedule 15–20 minute consults and full appointments.
• Handle inbound calls and patient inquiries professionally.
• Follow up on appointment confirmations and rescheduling.

Connaissances

Medical Virtual Assistance

EMR/EHR operations

Phone handling

Attention to detail

Multitasking

Outils

Therapy Notes

EMR/EHR systems

Description du poste

Winning Assistants, Inc. is seeking a Mental Health/Behavioral Health Medical Virtual Assistant to support patient intake, referrals, scheduling, and insurance verification. This remote role emphasizes professional patient communication and HIPAA-compliant practices.

The ideal candidate has prior medical VA or intake coordination experience, with EMR/EHR familiarity (Therapy Notes a plus) and strong multitasking abilities in a fast-paced clinic setting.