Remote Intake Coordinator - Private-Pay Home Care

Care Finders, Inc.; Philadelphia (Philadelphia County); Remote; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with 6% company match

Paid Time Off & 10 Paid Holidays

Employee Assistance Program

Employee Discounts

Voluntary Life & AD&D Insurance

Short- & Long-Term Disability

Accident, Critical Illness & Hospital

Job summary

Modivcare Personal Care Services is seeking an Intake Coordinator with direct home care experience to support prospective private-pay clients from initial inquiry through successful start of care.

Position offers Monday–Friday, 8:30 AM–5:00 PM ET with a fully remote work setup. Benefits include health insurance, 401(k), PTO, and extra perks; bilingual English/Spanish is highly valued.

Qualifications

• 1+ year of direct home care intake or care coordination experience.
• Private-pay home care experience strongly preferred.
• Experience with home care systems or payer portals preferred.
• Bilingual English/Spanish strongly preferred.
• Strong communication, organization, and computer skills.

Responsibilities

• Manage new private-pay inquiries and referrals with high-touch support.
• Conduct intake conversations to assess care needs and start dates.
• Educate clients on home care services, rates, and onboarding process.
• Coordinate assessments, documentation, caregiver matching and start-of-care activities.
• Maintain intake records from inquiry to start of care.

Skills

Communication

Organization

Follow-through

Computer skills

Tools

HHAeXchange

Payer portals

Scheduling software

Job description

Modivcare Personal Care Services is seeking an Intake Coordinator with direct home care experience to support prospective private-pay clients from initial inquiry through successful start of care.

Position offers Monday–Friday, 8:30 AM–5:00 PM ET with a fully remote work setup. Benefits include health insurance, 401(k), PTO, and extra perks; bilingual English/Spanish is highly valued.