Admin: Intake Coordinator

Care Finders, Inc.; Massachusetts; Remote; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with a 6% match

Paid Time Off

10 Paid Holidays

Employee Assistance Program

Employee Discounts (retail, hotel,food

Individual Insurance

Job summary

Modivcare Personal Care Service is seeking an Intake Coordinator to ensure new client referrals are processed quickly and accurately, while supporting a positive experience for clients, caregivers, and referral partners.

Pay ranges $24.68–$26.50 per hour, with a schedule Monday to Friday, 8:00 AM–5:00 PM EST. Remote in MA. Join our team to help coordinate intake and onboarding, while building strong relationships with referral sources and internal teams.

Qualifications

• High school diploma or equivalent.
• 1+ years of direct intake experience.
• 1+ years of home care experience.
• Knowledge of Medicaid eligibility and payer sources required.

Responsibilities

• Answer and manage incoming referral leads through phone, email, and payor portals.
• Gather patient information, verify payer requirements, and obtain initial authorizations.
• Maintain accurate patient, authorization, and scheduling records in internal systems.
• Coordinate with Care Coordinators and branch teams to ensure smooth client and caregiver onboarding.
• Build and maintain strong relationships with referral sources and respond promptly to requests.

Job description

Modivcare Personal Care Service, is looking for anIntake Coordinator.In this role, you will help ensure new client referrals are processed quickly and accurately while supporting a positive experience for clients, caregivers, and referral partners.

• Pay:$24.68–$26.50, depending on experience
• Schedule: M-F 8:00AM-5:00PM EST
• Office Address: Remote in MA

Benefits and Perks…

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• 10 Paid Holidays
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Answer and manage incoming referral leads through phone, email, and payor portals
• Gather patient information, verify payer requirements, and obtain initial authorizations
• Maintain accurate patient, authorization, and scheduling records in internal systems
• Coordinate with Care Coordinators and branch teams to ensure smooth client and caregiver onboarding
• Build and maintain strong relationships with referral sources and respond promptly to requests

  We are excited to speak to someone with the following…

  • High school diploma or equivalent
  • 1+ years of direct intake experience
  • 1+ years of home care experience
  • Knowledge of Medicaid eligibility and payer sources required

  We live and lead by our Values…

  • We treat everyone with dignity andRESPECT
  • We earn theTRUSTof our members, and each other
  • We provideRELIABLEservices that open doors
  • We serve with courtesy andCOMPASSION
  • We prioritizeSAFETY
  • We communicate with purpose andTRANSPARENCY

  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace