Admin: Intake Coordinator

Care Finders, Inc.; Northern (KY); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Disability insurance

Employee Assistance Program

Job summary

Modivcare Personal Care Services is seeking an Intake Coordinator to manage new client referrals and help clients transition into home care services. This is a fully remote position with Eastern Time business hours; candidates may live anywhere in the U.S. and must be available ET hours.

Responsibilities include coordinating with internal teams, obtaining authorizations, and ensuring HIPAA compliance while communicating with clients in English and Spanish.

Qualifications

• Fluency in English and Spanish
• 1+ year of intake, referral, authorization, or similar healthcare experience
• Knowledge of Medicaid eligibility and payer sources
• High school diploma or equivalent
• Strong communication, organization, and computer skills

Responsibilities

• Manage new client referrals by phone, email, and payer portals
• Gather client information and verify eligibility and payer requirements
• Obtain authorizations and maintain accurate documentation
• Coordinate with internal teams to move clients from referral to care
• Communicate with clients, families, and referral partners in English and Spanish
• Maintain HIPAA and regulatory compliance

Job description

Intake Coordinator

$24.68–$26.50/hour | Full-Time | Remote
Monday–Friday, 8:00 AM–5:00 PM Eastern Time
Bilingual English/Spanish required

Work from home while helping people access the care they need.

Modivcare Personal Care Services is hiring an Intake Coordinator to manage new client referrals and help clients smoothly transition into home care services.

This is a fully remote position. Candidates may live in any U.S. state but must be available to work Eastern Time (ET) business hours.

What You’ll Do

• Manage new client referrals by phone, email, and payer portals
• Gather client information and verify eligibility and payer requirements
• Obtain authorizations and maintain accurate documentation
• Coordinate with internal teams to move clients from referral to care
• Communicate with clients, families, and referral partners in English and Spanish
• Maintain HIPAA and regulatory compliance

What You’ll Need

• Fluency in English and Spanish
• 1+ year of intake, referral, authorization, or similar healthcare experience
• Knowledge of Medicaid eligibility and payer sources
• High school diploma or equivalent
• Strong communication, organization, and computer skills

Home care experience is preferred, but not required.

What We Offer

• Competitive pay: $24.68–$26.50/hour
• Medical, dental, and vision insurance
• 401(k) with 6% company match
• Paid time off + 10 paid holidays
• Short- and long-term disability
• Employee Assistance Program and additional voluntary benefits

Ready to Make an Impact?

Join a team helping people access the care and support they need, all from the comfort of your home.

This role primarily involves seated work with extensive computer and telephone use. Occasional standing, walking, bending, reaching, and lifting up to 10 lbs. may be required. Reasonable accommodations may be made for qualified individuals with disabilities.

Modivcare is committed to equal employment opportunity and is proud to be an equal opportunity workplace.