Remote Intake Coordinator: Pediatric Referrals

Children's Hospital Los Angeles; Los Angeles (CA); Remote; USD 56,000 - 74,000; Full time

Job summary

Children's Hospital Los Angeles is seeking an Intake Coordinator for a 100% remote role requiring California residency. You will manage referrals, handle calls, and ensure complete referral packets while safeguarding patient data. The position emphasizes strong customer service to physicians, patients, and families.

Requirements include 5+ years in healthcare referrals and registration, and a high school diploma. The posting notes a competitive pay range with comprehensive benefits.

Qualifications

• 5+ years in a healthcare setting managing referrals and registration.
• Direct call center experience preferred.
• Ability to maintain patient confidentiality and accurate records.

Responsibilities

• Support intake of all new patient referrals from community physicians.
• Provide customer service to referring providers and patients/families.
• Process referral information and gather missing documentation as needed.
• Enter patient/guarantor/insurance data into CHLA systems.
• Maintain medical records integrity and confidentiality.
• Serve as liaison between patients, CHLA, and community offices.

Skills

Referrals management

Call center experience

Healthcare administration

Education

High School Diploma or equivalent

Medical terminology coursework (preferred)

Job description

Children's Hospital Los Angeles is seeking an Intake Coordinator for a 100% remote role requiring California residency. You will manage referrals, handle calls, and ensure complete referral packets while safeguarding patient data. The position emphasizes strong customer service to physicians, patients, and families.

Requirements include 5+ years in healthcare referrals and registration, and a high school diploma. The posting notes a competitive pay range with comprehensive benefits.