Remote Intake Coordinator – Home Health

CenterWell; Carson City (NV); Remote; USD 39.000 - 49.000; Vollzeit

Zusammenfassung

Humana, Inc. is hiring an Intake Coordinator to support referrals and patient intake for home health services. You will work with the Intake Supervisor, respond to calls, assess patient needs, and coordinate with clinical teams to enable smooth care transitions.

Requirements include a high school diploma, 40 wpm typing, proficiency in Microsoft Office, and healthcare experience. The role is remote, with occasional travel for training and meetings.

Qualifikationen

• High School Diploma or equivalent required.
• Typing speed of 40 wpm or higher demonstrated.
• Proficiency with Word, Excel, Outlook, and Teams in Microsoft Office.

Aufgaben

• Receive/respond to calls from referral sources or patients and determine needs.
• Record outcomes and perform follow-up calls, locating alternative resources as needed.
• Conduct initial telephone screenings for home care appropriateness with referrals.
• Notify clinical team of referral status and ensure smooth patient transitions.
• Identify payor sources, verify benefits, negotiate rates, and obtain authorizations.
• Access contract terms and communicate them to staff.
• Collaborate with Intake team to resolve payor issues and monitor satisfaction.

Kenntnisse

Typing speed 40 wpm

MS Office

Healthcare experience

Medical terminology

Insurance reimbursement knowledge

Data entry

Ausbildung

High School Diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Humana, Inc. is hiring an Intake Coordinator to support referrals and patient intake for home health services. You will work with the Intake Supervisor, respond to calls, assess patient needs, and coordinate with clinical teams to enable smooth care transitions.

Requirements include a high school diploma, 40 wpm typing, proficiency in Microsoft Office, and healthcare experience. The role is remote, with occasional travel for training and meetings.