Remote Intake Coordinator – Health Authorizations

Point32Health; United States; Hybrid; USD 27,000 - 41,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Tuition program

Retirement plans

Job summary

Point32Health is seeking a coordinator to handle authorization requests from providers, enter data accurately, and coordinate referrals for the medical management team. The role supports care delivery and documentation, ensuring timely and clear communication across departments.

Responsibilities include coordinating with providers, entering information into health systems, and maintaining records. This role involves fast-paced work, potential work-from-home as needed, and collaboration with UM

Qualifications

• Associates degree or equivalent relevant work experience is required.
• Two or more years of experience in a business environment.
• Managed care/health industry experience is preferred.

Responsibilities

• Receives incoming authorization requests from providers via fax, portal or phone and creates events by lines of business for UM teams.
• Contacts provider offices for additional clinical details.
• Research member eligibility and primary care selection to complete event entry.
• Documents all interactions and maintains notes on calls/inquiries; manages referrals and admissions.
• Works with providers and departments to resolve complex issues and ensure proper involvement across the organization.
• Performs data entry of authorization requests for inpatient/outpatient stays and represents Medical Management in relevant activities.

Skills

Customer service

Data entry

Communication

Multitasking

Organizational skills

Database skills

Education

Associates degree

Job description

Point32Health is seeking a coordinator to handle authorization requests from providers, enter data accurately, and coordinate referrals for the medical management team. The role supports care delivery and documentation, ensuring timely and clear communication across departments.

Responsibilities include coordinating with providers, entering information into health systems, and maintaining records. This role involves fast-paced work, potential work-from-home as needed, and collaboration with UM