Remote Intake Coordinator & Admin for Private-Pay Psych

EleVolve Therapy And Wellness; Stamford (CT); Remote; USD 25,000 - 28,000; Part time

Job summary

EleVolve Therapy And Wellness is seeking an Intake Coordinator / Administrative Assistant to act as the warm, polished client concierge for a private-pay psychotherapy practice. The role is part-time, remote, with 5 hours per week and potential for growth, starting at $18 per hour.

You will handle intake paperwork, scheduling, client inquiries, HIPAA-compliant communications, and support with EHR, billing, and light marketing as the practice grows.

Qualifications

• Experience in client service, administrative support, intake coordination, scheduling, or front desk/client experience roles.
• Familiarity with Google Workspace.
• Familiarity with HIPAA and healthcare privacy standards preferred, but not required.
• Strong written and verbal communication skills.

Responsibilities

• Administrative Client Support.
• Respond to phone calls, emails, and client inquiries in a warm, professional, and timely manner.
• Manage lead follow-up and consultation scheduling.
• Support booking, scheduling, rescheduling, and cancellations.
• Ensure intake paperwork, consent forms, and onboarding tasks are completed before appointments.
• Assist with EHR, administrative systems, and practice management tasks.
• Support superbill-related administrative needs.
• Coordinate referrals and outside provider outreach as needed.
• Assist with light marketing, networking, and practice support tasks.
• Help track basic KPIs and support practice growth over time.
• Identify opportunities to improve organization, communication, and workflow.

Skills

Administrative support

Customer service

Scheduling

HIPAA awareness

Google Workspace

Tools

Google Workspace

Job description

EleVolve Therapy And Wellness is seeking an Intake Coordinator / Administrative Assistant to act as the warm, polished client concierge for a private-pay psychotherapy practice. The role is part-time, remote, with 5 hours per week and potential for growth, starting at $18 per hour.

You will handle intake paperwork, scheduling, client inquiries, HIPAA-compliant communications, and support with EHR, billing, and light marketing as the practice grows.