Remote Intake & Billing Coordinator (Part-Time)

mindbodytherapywellness; Chapel Hill, Northern (NC, KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid onboarding

Unpaid time off (up to 4 weeks)

Job summary

Mindbody Therapy & Wellness is seeking an Intake and Billing Assistant to guide clients to the best fit therapist by responding to inquiries and coordinating intake and scheduling. This is a part-time, virtual role starting at 10 hours per week with the option to work from the office as the practice grows, reporting to the Practice Founder, Justine Grosso. Candidates should be detail-oriented, punctual, and thrive in a collaborative team environment.

Qualifications

• Experience managing intake calls and scheduling in a clinical or mental health setting.
• Ability to verify insurance benefits and explain coverage to clients.
• Proficient with electronic health records and scheduling tools.

Responsibilities

• Handle intake calls and emails, schedule appointments with appropriate therapists, and maintain accurate intake metrics.
• Verify insurance benefits and process denials or follow-ups as needed.
• Support payroll reviews and ensure timely communication with clinicians.

Skills

Intake management

Scheduling

Insurance verification

Communication skills

Teamwork

Organizational skills

Independent work

Mindbody Therapy & Wellness experience

Tools

Simple Practice

Job description

Mindbody Therapy & Wellness is seeking an Intake and Billing Assistant to guide clients to the best fit therapist by responding to inquiries and coordinating intake and scheduling. This is a part-time, virtual role starting at 10 hours per week with the option to work from the office as the practice grows, reporting to the Practice Founder, Justine Grosso. Candidates should be detail-oriented, punctual, and thrive in a collaborative team environment.