Intake Coordinator / Administrative Assistant

EleVolve Therapy And Wellness; Stamford (CT); Remote; USD 25,000 - 28,000; Part time

Job summary

EleVolve Therapy And Wellness is seeking an Intake Coordinator / Administrative Assistant to act as the warm, polished client concierge for a private-pay psychotherapy practice. The role is part-time, remote, with 5 hours per week and potential for growth, starting at $18 per hour.

You will handle intake paperwork, scheduling, client inquiries, HIPAA-compliant communications, and support with EHR, billing, and light marketing as the practice grows.

Qualifications

• Experience in client service, administrative support, intake coordination, scheduling, or front desk/client experience roles.
• Familiarity with Google Workspace.
• Familiarity with HIPAA and healthcare privacy standards preferred, but not required.
• Strong written and verbal communication skills.

Responsibilities

• Administrative Client Support.
• Respond to phone calls, emails, and client inquiries in a warm, professional, and timely manner.
• Manage lead follow-up and consultation scheduling.
• Support booking, scheduling, rescheduling, and cancellations.
• Ensure intake paperwork, consent forms, and onboarding tasks are completed before appointments.
• Assist with EHR, administrative systems, and practice management tasks.
• Support superbill-related administrative needs.
• Coordinate referrals and outside provider outreach as needed.
• Assist with light marketing, networking, and practice support tasks.
• Help track basic KPIs and support practice growth over time.
• Identify opportunities to improve organization, communication, and workflow.

Skills

Administrative support

Customer service

Scheduling

HIPAA awareness

Google Workspace

Tools

Google Workspace

Job description

Intake Coordinator / Administrative Assistant

Part-Time | Remote | Stamford, CT-Based Boutique Private-Pay Psychotherapy Practice

We are seeking a warm, polished, highly organized Intake Coordinator / Adminto serve as our Client Concierge and rock-star admin for the practice.

EleVolve is a bespoke private-pay psychotherapy practice serving high-achieving women who look successful but feel overwhelmed, anxious, disconnected, or stuck. We help clients create lives that feel fufilling so they can show up boldly and unapologetically themselves.

As the first point of contact for prospective and current clients, you play a meaningful role and set the tone for the care we provide, and making this role an integral part of the practice we are building.

Position Details

• Location: Work from home to start, supporting a Stamford, CT-based psychotherapy practice
• Schedule: Part-time, 5 hours per week, with potential for growth over time
• Flexible Hours
• Compensation: Starting at $18/hour
• **Potential for benefits:**As the practice grows, we plan to offer benefits.

Key Responsibilities

• Administrative Client Support
• Respond to phone calls, emails, and client inquiries in a warm, professional, and timely manner
• Manage lead follow-up and consultation scheduling
• Support booking, scheduling, rescheduling, and cancellations
• Ensure intake paperwork, consent forms, and onboarding tasks are completed before appointments
• Assist with EHR, administrative systems, and practice management tasks
• Support superbill-related administrative needs
• Coordinate referrals and outside provider outreach as needed
• Assist with light marketing, networking, and practice support tasks
• Help track basic KPIs and support practice growth over time
• Identify opportunities to improve organization, communication, and workflow

Qualifications + Who We're Looking For

If you are polished, dependable, warm, proactive, and highly organized, you are a great fit for this role. We are looking for someone who communicates clearly, handles emotionally sensitive conversations with maturity and discretion, protects confidentiality, and follows through consistently.

This role is best suited for someone who is reliable, flexible, tech-fluent, and comfortable in a fast-moving, founder-led private practice with high standards and room to grow.

Preferred qualifications:

• Experience in client service, administrative support, intake coordination, patient care coordination, scheduling, or front desk/client experience roles
• Familiarity with Google Workspace
• Familiarity with HIPAA and healthcare privacy standards preferred, but not required
• Comfortable learning new systems and technology quickly
• Strong written and verbal communication skills
• Interest or background in psychology, counseling, social work, or mental health is a plus
• Undergraduate or graduate students in psychology, counseling, or social work are welcome to apply

Pay: $18.00 - $20.00 per hour

Work Location: Remote