Remote Insurance Support Specialist - Bilingual

AAA; Ohio; Teletrabalho; USD 29 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Starting pay: $21.00/hour

Bilingual fluency premium: +$1.00/hour

Remote training program

Comprehensive benefits

Resumo da oferta

AAA Auto Club Enterprises is hiring full-time Customer Service Representatives for our Insurance Call Center. You will answer inbound calls, assist members with policy and membership questions, and deliver proactive solutions in a fast-paced, member-focused environment.

The role offers remote training (4 months) and a full-time post-training schedule with a comprehensive benefits package. Must reside in Ohio and be prepared for a flexible shift layout.

Qualificações

• Prior customer service experience (call center preferred).
• Spanish fluency is a plus.
• Excellent written and verbal communication skills.

Responsabilidades

• Answer inbound calls and assist members with questions about insurance policies and AAA memberships.
• Deliver personalized, proactive solutions and recommend products and services.
• Engage with members with a friendly, problem-solving mindset and multitask in a fast-paced environment.

Conhecimentos

Customer service experience

Spanish fluency

Communication skills

Formação académica

High school diploma or GED

Descrição da oferta de emprego

AAA Auto Club Enterprises is hiring full-time Customer Service Representatives for our Insurance Call Center. You will answer inbound calls, assist members with policy and membership questions, and deliver proactive solutions in a fast-paced, member-focused environment.

The role offers remote training (4 months) and a full-time post-training schedule with a comprehensive benefits package. Must reside in Ohio and be prepared for a flexible shift layout.