Remote Insurance Support Specialist

NTT DATA North America; Wichita (KS); Remote; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending or health savings account

Paid time off

401k program with company match

Job summary

NTT DATA North America is hiring a Customer Service Associate in Wichita, Kansas. The ideal candidate must possess a high school diploma and 6 months of customer service experience. Responsibilities include handling 75 to 100 calls daily, providing assistance regarding insurance policies. The position offers benefits such as medical coverage and a flexible working environment that requires a dedicated workspace for remote tasks. Pay is $15.50/hr. Applicants should have effective communication skills and attention to detail.

Qualifications

• 6 months experience in an office environment.
• 6 months experience using a computer with Microsoft Windows PC applications.
• 6 months of work from home experience.

Responsibilities

• Provide front-line customer service to policyholders, beneficiaries, agents, and internal customers.
• Field between 75 to 100 calls daily.
• Communicate effectively with customers to resolve questions and issues.

Skills

Customer service

Communication

Attention to detail

Problem-solving

Education

High school diploma or GED

Job description

NTT DATA North America is hiring a Customer Service Associate in Wichita, Kansas. The ideal candidate must possess a high school diploma and 6 months of customer service experience. Responsibilities include handling 75 to 100 calls daily, providing assistance regarding insurance policies. The position offers benefits such as medical coverage and a flexible working environment that requires a dedicated workspace for remote tasks. Pay is $15.50/hr. Applicants should have effective communication skills and attention to detail.