Remote Insurance Customer Support Specialist

Ameritas; United States; Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) Retirement Plan with company match

Tuition Reimbursement and Assistance

Health Benefits: Medical, Dental, Vision

Paid Time Off (PTO)

Job summary

Ameritas is hiring a Customer Service Representative to work remotely in Nebraska, starting June 29, 2026, at a pay rate of $18 per hour. The role involves providing exceptional customer service through inbound calls, assisting with verification of eligibility and claims, and supporting service teams.

Qualifications include a high school diploma and 0-2 years of related experience. The position offers great benefits including health insurance, a 401(k) with a company match, and professional development programs.

Qualifications

• 0-2 years of related experience in contact center, customer service, dental office, or insurance.
• Ability to work overtime when required to support business needs.

Responsibilities

• Communicates with policyholders and providers to answer questions and process transactions.
• Documents customer inquiries and data electronically.
• Assists service team with back office support functions.

Skills

Excellent verbal and written communication skills

Proficient use of computer systems and keyboarding skills

Education

High school diploma or equivalent

Job description

Ameritas is hiring a Customer Service Representative to work remotely in Nebraska, starting June 29, 2026, at a pay rate of $18 per hour. The role involves providing exceptional customer service through inbound calls, assisting with verification of eligibility and claims, and supporting service teams.

Qualifications include a high school diploma and 0-2 years of related experience. The position offers great benefits including health insurance, a 401(k) with a company match, and professional development programs.