Remote Insurance Support Specialist

Jerry.ai; United States; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

P&C license paid

Health insurance

Dental insurance

Vision insurance

401K match

Remote equipment provided

Ongoing training & mentorship

Flexible scheduling

Carrier network

Job summary

Jerry.ai is hiring a Customer Support Agent to respond to inbound calls from existing customers, process service requests like adding vehicles and drivers, and explain coverages and policy benefits.

This full-time, remote role offers hourly pay $19–$21, licensing support, health/vision/dental, 401(k) matching, and ongoing training as you help retain policyholders and navigate complex insurance questions.

Qualifications

• 2+ years of experience working in a call center environment.
• You can multitask and manage multiple competing priorities.
• You are passionate about helping others.

Responsibilities

• Respond to inbound calls from existing customers.
• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.

Skills

Call center experience

Customer service mindset

Multitasking

Tools

CRM software

Job description

Jerry.ai is hiring a Customer Support Agent to respond to inbound calls from existing customers, process service requests like adding vehicles and drivers, and explain coverages and policy benefits.

This full-time, remote role offers hourly pay $19–$21, licensing support, health/vision/dental, 401(k) matching, and ongoing training as you help retain policyholders and navigate complex insurance questions.