Remote Insurance Advisor — Fast-Paced, Customer-Centric

Jerry; Miami (FL); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Stock options

Health insurance

401K match

Paid time off

Job summary

Jerry.ai is hiring for a Customer Operations role that is fully remote. You will support customers shopping auto, home, and other policies, helping with changes and coverage gaps. You’ll learn the product deeply to guide customers and remove barriers to the right coverage.

The team values friendly collaboration, strong work ethic, and problem-solving. This role offers a clear career path and equity options, with medical/dental/vision and 401(k) matching included.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.
• Genuinely friendly and positive attitude and willingness to work as a team.
• Strong work ethic.
• Strong problem solving skills.
• Strong communication skills.

Responsibilities

• Taking great care of our customers. catch what the customer didn't know to ask about (coverage gaps, discounts, renewals).
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders needing changes.
• Know the product inside out to navigate it for customers.

Skills

Customer service

Sales oriented

Team collaboration

Positive attitude

Problem solving

Communication skills

Job description

Jerry.ai is hiring for a Customer Operations role that is fully remote. You will support customers shopping auto, home, and other policies, helping with changes and coverage gaps. You’ll learn the product deeply to guide customers and remove barriers to the right coverage.

The team values friendly collaboration, strong work ethic, and problem-solving. This role offers a clear career path and equity options, with medical/dental/vision and 401(k) matching included.