Remote Insurance Support Specialist

Wellcove; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

Wellcove is seeking a remote customer service representative to handle insurance inquiries. This role involves responding to calls from policyholders and providing necessary information accurately.

The ideal candidate will possess a high school diploma or GED and have experience in a call center setting. Strong computer skills and the ability to communicate effectively are essential. This job does not include supervisory responsibilities but offers flexible working hours.

Qualifications

• High school diploma or GED is required; six months related call center experience preferred.
• Ability to type at least 30 wpm with 95% accuracy.
• Experience in a Call Center setting, specifically related to Long Term Care Insurance, is preferred.

Responsibilities

• Respond to telephone inquiries from policyholders and others regarding insurance questions.
• Provide written and oral communication about inquiry status and resolutions.
• Research and retrieve information from company records.

Skills

Data entry accuracy

Intermediate computer skills

Customer service

Oral communication

Education

High school diploma or GED

Job description

Wellcove is seeking a remote customer service representative to handle insurance inquiries. This role involves responding to calls from policyholders and providing necessary information accurately.

The ideal candidate will possess a high school diploma or GED and have experience in a call center setting. Strong computer skills and the ability to communicate effectively are essential. This job does not include supervisory responsibilities but offers flexible working hours.