Remote Insurance Support Specialist

Spade Recruiting; United States; Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid training & mentorship

Clear advancement path

Supportive culture

Job summary

Spade Recruiting offers a fully remote position for individuals to support families with their life and supplemental insurance benefits. As a trusted point of contact, you will assist policyholders by answering questions and processing updates while ensuring compliance and maintaining accurate records.

The role emphasizes communication skills, attention to detail, and tech-savviness. Strong candidates may have customer service experience but it's not required. Join a supportive team that offers paid training and clear paths for advancement.

Qualifications

• Strong listening and problem-solving skills required.
• Experience in customer service, insurance, or admin support is a plus.
• Strong attention to detail and time management.

Responsibilities

• Answer questions about coverage, premiums, claims, and policy features.
• Process beneficiary changes, address updates, payment methods.
• Schedule Zoom consultations and follow-ups with licensed agents.
• Maintain clear, up-to-date digital records and case notes.
• Engage clients by phone, email, and Zoom with empathy.

Skills

Excellent communicator

Tech-comfortable

Reliable & organized

Team-minded self-starter

Job description

Spade Recruiting offers a fully remote position for individuals to support families with their life and supplemental insurance benefits. As a trusted point of contact, you will assist policyholders by answering questions and processing updates while ensuring compliance and maintaining accurate records.

The role emphasizes communication skills, attention to detail, and tech-savviness. Strong candidates may have customer service experience but it's not required. Join a supportive team that offers paid training and clear paths for advancement.