Remote Insurance Support Specialist

MCI Careers; Arkansas; Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits (medical, dental, vision)

Incentives & Rewards

Career Growth Opportunities

Paid Training

Job summary

MCI Careers is seeking positive and driven Customer Service Agents in Arkansas. This role involves engaging with customers to resolve issues, sell products, and ensure a top-notch customer experience. Ideal candidates will have strong communication skills and are comfortable in a fast-paced environment. MCI offers comprehensive training, competitive compensation, and numerous advancement opportunities. Join us to build a meaningful career while enjoying a supportive work culture.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance.
• An aptitude for problem-solving and negotiation.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Utilize knowledge to answer customer questions and sell products.
• Resolve customer issues and document orders accurately.
• Attend meetings and training to stay updated.

Skills

Customer service orientation

Organizational skills

Interpersonal skills

Conflict resolution

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers is seeking positive and driven Customer Service Agents in Arkansas. This role involves engaging with customers to resolve issues, sell products, and ensure a top-notch customer experience. Ideal candidates will have strong communication skills and are comfortable in a fast-paced environment. MCI offers comprehensive training, competitive compensation, and numerous advancement opportunities. Join us to build a meaningful career while enjoying a supportive work culture.